Client Satisfaction Survey
- Reviewed By: Sheryl M.
- Location: Auburn Hills, MI
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This review was copy/pasted from:
- Original Review Link: https://www.google.com/search?q=concraft+inc&oq=concraft+inc&aqs=chrome.0.0j69i59j0l4.1259j0j7&sourceid=chrome&ie=UTF-8#lrd=0x8824c00791699237:0xaa3c84d1734bd8b9,1,,,
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Comment:
At the end of 2021, I discovered water damage and a mold disaster at my 93 yr old Mother's home. Since the first day Tyler came to assess the damages, I knew we were in good hands with Concraft. He was exceptionally kind, professional, reassuring, and thorough. He explained the process of remediation and restoration so I could understand the entire process. I greatly appreciated knowing that I could contact him at anytime with questions.
Then the work began. I must send a BIG SHOUT OUT to Cody, the lead technician of the great team of workers who came to set up the containments, and begin the entire demolition and cleaning. He is amazing! He patiently worked with us to rearrange furniture and appliances to allow my Mother to function as best as possible, despite being questioned repeatedly due to her dementia.
Kind, considerate, punctual, professional...Cody was always first to come and last to leave. He went above and beyond to make certain we were satisfied , all the while getting his work done.
(On a side note, Cody to the rescue! A plumber doing work at the house caused a "waterfall" cascading two floors down! Without hesitation , he began to remediate. We can never thank him enough for that.)
So next comes the restoration, and we wouldn't have any other company do the work. Thank you, Concraft, for a quick and efficient first phase. We look forward to the second half of the project, and a happy ending to my story! -
Overall Rating
